At Zayd Thread, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully.
1. Order Processing
All orders are processed on a Cash on Delivery (COD) basis. Orders are usually processed within 1–2 business days after confirmation.
2. Shipping Methods and Delivery Time
We deliver worldwide. Delivery times may vary depending on your location:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
Please note that these are estimated delivery times and may be affected by factors beyond our control, such as customs delays or carrier issues.
3. Shipping Costs
Shipping costs are calculated at checkout and depend on the delivery location. Customers are responsible for any applicable customs duties or import taxes for international shipments.
4. Order Tracking
Once your order has been shipped, we will provide tracking information via email. You can use this information to track your order until it reaches you.
5. Delivery Issues
Zayd Thread is not responsible for delays or issues caused by third-party shipping carriers. Please ensure that the shipping address provided is accurate and complete.
6. Damaged or Lost Items
If your order arrives damaged or is lost during shipping, please contact our customer support immediately at [email protected]. We will work with you to resolve the issue and arrange a replacement if necessary.
7. Contact Us
For any questions regarding shipping, delivery times, or tracking, please reach out to us at [email protected].